Privacy Policy
Last updated: January 2026
LilPups (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use and protect your information when you visit or use the LilPups website.
1. Who we are
LilPups is a brand and online platform operated from the Netherlands.
If you have any questions about this Privacy Policy, you can contact us at:
📧 support@lilpups.shop (replace with your official email)
2. What information we collect
We may collect the following personal information:
- Name
- Email address
- Contact details
- Information you provide via contact forms
- Order and payment-related information (via Shopify)
- Technical data such as IP address, browser type and device information
We only collect data that is necessary to operate our website and services.
3. How we use your information
Your information may be used to:
- Process orders and payments
- Respond to inquiries and support requests
- Improve our website and services
- Communicate updates or important information
- Prevent fraud and misuse
We do not sell your personal data to third parties.
4. Cookies & tracking technologies
LilPups uses cookies and similar technologies to:
- Ensure proper website functionality
- Analyze traffic and usage
- Improve user experience
You can manage or disable cookies through your browser settings.
5. Third-party services
We may use trusted third-party services, including:
- Shopify (e-commerce platform & payments)
- Email services (for communication and support)
- Analytics tools (to improve performance)
These providers only process data as necessary to perform their services and are required to protect your information.
6. Payments
All payments are processed securely through Shopify and its payment providers.
LilPups does not store full payment or credit card details on its own servers.
7. Data retention
We retain personal data only as long as necessary for:
- Legal obligations
- Order processing
- Customer support
When data is no longer required, it is securely deleted.
8. Your rights (GDPR)
If you are located in the EU or UK, you have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent
- Object to data processing
- Request data portability
To exercise these rights, contact us at support@lilpups.com.
9. Security
We take reasonable measures to protect your personal data from:
- Unauthorized access
- Loss or misuse
However, no online system is 100% secure.
10. Children’s privacy
LilPups does not knowingly collect personal data from children under the age of 16.
If you believe a child has provided us with personal data, please contact us so we can remove it.
11. External links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.
12. Changes to this policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
13. Contact
If you have questions about this Privacy Policy or how we handle your data, please contact: